Privacy Policy

Introduction

Moor-orbit respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website and services.

Information We Collect

We collect and process the following types of personal information:

• Contact information including name and email address
• Property preferences and requirements you share with us
• Communication records between you and our team
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use your personal data for the following purposes:

• To provide property consultation services you have requested
• To communicate with you regarding your enquiries and service arrangements
• To improve our website functionality and user experience
• To comply with legal obligations and protect our legitimate interests
• To send service-related communications when necessary

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit enquiry forms
• Contractual necessity when providing services you have engaged
• Legitimate interests in operating and improving our business
• Legal obligations we must fulfil

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• With property owners when necessary to arrange viewings or negotiations on your behalf
• With service providers who assist in operating our business, under strict confidentiality agreements
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing of your data
• Request restriction of processing
• Data portability where applicable
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised date at the top of this page.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at: [email protected]